Frequently Asked Questions (FAQ)
Q1: Do you accept sample orders?
A1: Yes, we accept sample orders to help you evaluate product quality before bulk purchasing.
Q2: Is there a Minimum Order Quantity (MOQ)?
A2: There is no MOQ for sample orders. For bulk orders, competitive pricing is available based on quantity.
Q3: Do you offer a warranty on these pool lights?
A3: Yes, we provide a 2-year warranty for all our LED pool and underwater lighting products.
Q4: Can you provide customized packaging or branding?
A4: Yes, we have extensive experience in OEM/ODM projects and can assist with custom artwork design, silk printing, and user manuals.
Q5: What is the lead time for orders?
A5: Sample orders typically take 3-5 working days, while bulk orders generally take 10-20 working days depending on the quantity.