We offer tailoring services including logo printing on products and creating custom brand color boxes (MOQ applies). Design functions and external appearance as requested.
2. Sample Evaluation
Product samples are available for quality evaluation prior to mass production, subject to sample and shipping fees.
3. Comprehensive Warranty
A standard 12-month warranty is provided. Should any quality concerns arise, report with photographic evidence for swift resolution (parts supply or replacement).
4. VIP Solutions
Enjoy exclusive loyalty pricing and prioritized manufacturing workflows for regular partners.
5. Expedited Delivery
Critical orders are prioritized and routed through the fastest available logistical solutions to ensure timeline adherence.
6. Continuous Support
Always online support. Please leave a message if we are momentarily away, and we will respond promptly.
Good Replacement Policy
Provide photos or a short video demonstrating any functional failure.
Cut the unit's wire, take a photo displaying the date mark clearly.
Receive brand new free replacements shipped alongside your next order.
Why Choose Us?
Experienced Production: Professional led light manufacturing expertise.
Warranty Support: Standard product warranty backed by lifetime after-sales technical service.
R&D Capability: Dynamic team introducing product upgrades consistently.
Certified Output: Complies with CE, RoHS, FCC standards.
Balanced Value: Premium manufacturing standards at highly competitive costs.
Frequently Asked Questions
Q: Are there any quality tests conducted before shipment?
A: Yes, each unit passes strict testing procedures including anti-shock tests, electrostatic protection tests, a 3-hour aging cycle, and IP67 waterproof validation.
Q: What is the typical lead time for order production?
A: We ensure fast turnaround: sample orders take 1-2 days, trial orders (>100pcs) take 2-3 days, and bulk orders (>1000pcs) average about 5-7 days.
Q: Is OEM customization accepted?
A: Yes, comprehensive OEM and ODM services are fully supported, allowing for custom housing configurations, branding, and packaging.
Q: What is the typical failure rate of these LED lights?
A: The product failure rate is strictly monitored and maintained at less than 0.1%.
Q: What payment methods do you support?
A: We accept TT, Western Union, D/P, and Paypal.
Q: How does the product replacement policy work for damaged items?
A: Simply provide photo/video proof, cut the defect unit's wire showing the date mark, and we will send out brand new free replacements with your subsequent order.
Dorde Lights
